Matt Holmes

If you need to make a return use the submit a request button above, reach out to us at support@zenshop.com and our team can assist you. You can also go directly to our return form: please click her...

Our returns period for Black Friday Sale item is extended to 4 weeks. Conduct Business with Integrity Specifically, Suppliers must: Be Transparent Be Ethical Not Give Gifts to Influence Madison Be...

We have a refund policy outlined here. Depending on the reason for your return or refund, you may be entitled to a full or partial refund. You can use bulleted lists to highlight content:  Highlig...

Not yet followed by anyone When an item does not work out, we can initiate a refund via the original method of payment or provide you with store credit. You can use bulleted lists to highlig...

If you wish to exchange an item, please follow the process below. Please have your order number ready. You can use bulleted lists to highlight content:  Highlight #1 Highlight #2 Highlight #3 Tex...

Our refund policy is here, but you may have additional questions about refunds. We’ve tried to answer as many of your refund questions as possible below. You can use bulleted lists to highlight con...

Depending on your warranty, ZenShop may provide you replacement parts for your item free of charge. You can use bulleted lists to highlight content:  Highlight #1 Highlight #2 Highlight #3 Text c...

If you purchased a warranty for eyewear, you are entitled to a replacement or free servicing on the frames. You can use bulleted lists to highlight content:  Highlight #1 Highlight #2 Highlight #3...

Extra Care extended warranty is repair coverage that kicks in after the typical manufacturer warranty has expired. Extra Care extended warranty will cover most major breakdowns. An extended warrant...

Read below to understand the different options you have for cleaning various fabrics. You can use bulleted lists to highlight content:  Highlight #1 Highlight #2 Highlight #3 Text can be formatte...